Do please contact me if you are unhappy with your order.  I strive for the best possible quality & I will do my very best to rectify or reimburse, if not up to standard.  However, all flowers supplied must be stored sufficiently - Flos cannot accept responsibility for wilting flowers & refunds cannot be given if produce has not been kept accordingly: 

​

Edible flowers must be put straight into a fridge at time of delivery. They will keep well for up to one week.

Cut flowers must be kept in water & in cool conditions, out of direct sunlight until they are ready to be used. Retrim stems when arranging & refresh water often. Different varieties will last for varying times- anywhere from three to ten days.